Home / Case studies
Five recent engagements, with the problem, the work and the numbers twelve months later.
Orders were taking 23 days from purchase order to shipment, and nobody could agree on why.
We mapped every handoff across both plants, found three approval steps that added a week each and introduced a daily production huddle with a shared board.
After rapid acquisitions, each office scheduled, priced and reported differently.
We built one scheduling template, a regional manager role and a weekly scorecard every office manager could read in five minutes.
The founder approved nearly every quote over $5,000 and growth had stalled at that ceiling.
We defined decision rights, hired a COO and two directors and set a monthly operating review the founder no longer had to chair.
Three product lines looked profitable on paper; one was quietly losing money on every case.
A product-line profitability model, a pricing reset on 40 SKUs and a 13-week cash forecast for the finance team.
Caregiver turnover sat at 58% and recruiting could not keep up.
We redesigned scheduling, introduced a lead-caregiver track and rebuilt onboarding around the first 30 days.
Figures are indexed to the 12 months before each engagement and shared with client permission. Sample metrics for this demo; every company's results vary.
A 45-minute discovery call, a written summary within two days, no obligation.